Backup Assistant

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Activate Backup Assistant on your current device now to make sure your contacts are safe. Backup Assistant is a free service which allows you to transfer your contacts over the air to a new or replacement phone. Never worry about losing your contacts if you lose, damage, or simply want to upgrade or replace your phone.

Important: You must download and run Backup Assistant on your current device before you activate your new device in order to transfer contacts.

GET BACKUP ASSISTANT ON YOUR CURRENT DEVICE AND SAFEGUARD YOUR CONTACTS

Select what type of phone you have to learn how to protect your contacts, or as your FIRST STEP to upgrading to a new phone:

For Basic Phones
For Android Phones and Tablets For BlackBerry Phones

GET BACKUP ASSISTANT ON A NEW DEVICE AND TRANSFER YOUR CONTACTS

Select what type of phone you upgraded to for instructions on how to get Backup Assistant on your new device:

For Basic Phones
For Android Phones and Tablets For BlackBerry Phones

HOW TO TRANSFER CONTACTS ON DEVICES THAT DO NOT SUPPPORT BACKUP ASSISTANT

While most Verizon Wireless phones offer Backup Assistant, there are some phones which are not Backup Assistant capable. A list of incompatible phones, and instructions on how to transfer contacts for each are below:

iOS Phones

iPhone
Android Phones
Motorola Droid 1
Motorola Devour
HTC Droid Eris
Blackberry Phones
Blackberry Pearl 8130
Blackberry Pearl Flip
Blackberry 8830
Blackberry 8703
Windows Mobile Phones

All Windows Mobile phones do not support Backup Assistant
Palm Phones
All Palm phones do not support Backup Assistant
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