With Verizon, enjoy your independence while feeling safe at home or on the go.

SureResponse is a mobile emergency response system that connects users directly to live SureResponse care agents at the press of a button.

Get SureResponse for yourself or for loved ones, and enjoy peace of mind 24/7, on America’s most reliable wireless network.

Full Retail Price $229.99
2-Year Contract price $19.99

Service    Plan Details >
/ month
per Device

$35.00 activation fee. 60 minutes convenience calls included, 45 ¢ per minute overage fees apply.

Peace of Mind

Whether you need assistance for emergencies or simply want to communicate with a caregiver, SureResponse provides immediate access to a SureResponse care agent.

Easy to Use

SureResponse includes an easy to use wearable device with a one-press call button that lets you place a call to a SureResponse care agent in case of an emergency.

Trusted Care

SureResponse lets you create a list of people to be notified in case of an emergency. You can also add personal information to your profile so that responders can better assist you.

Locator Feature

When you use SureResponse, emergency responders have instant access to your location. With your permission, specified caregivers can locate you as well.

Docking Station

Charge your device by simply placing it on the docking station. The docking station also includes a 2-hour backup battery in case of power failure.

Personal Wearable Device

The SureResponse personal device can be worn as on a wrist strap, lanyard, or on a belt clip. It's waterproof and includes one-press calling, a built-in speakerphone, and a 120 hours of standby battery life.

Unlimited Emergency Calling

SureResponse care agents are available to assist in case of emergency 24 hours a day, 7 days a week.

Convenience Calling

The SureResponse service comes with 60 minutes of Convenience Calling. Care Center agents can find a phone number of interest to you, or connect you to friends and family, restaurants, banks, and more.

SureResponse Online

Use SureResponse Online to add, remove, and update lists of caregivers. Authorized caregivers can locate you, receive alerts about your device, and can call you (calls are connected by a SureResponse care agent).
SureResponse Online

Included Accessories

For your convenience the following accessories are included FREE with your SureResponse service:

  • Docking Station
  • Travel charger
  • Lanyard
  • Wrist strap
  • Belt clip

    Still have questions?  Find answers about SureResponse and other Verizon Family Safeguards & Controls in our FAQ >

    SureResponse is provided by Verizon Wireless (VAW) LLC, One Verizon Way, Mail Code VC61N037, Basking Ridge, NJ 07920